8x8 Work
Get started using 8x8’s All-in-One communications tool.
8x8 University
8x8 University
Learn how to use the 8x8 products and latest features, streamline deployments and maximize agent efficiency with our comprehensive suite of free and paid training.
Training by Product Family
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Training by Product Family
8x8 Work
Get started using 8x8’s All-in-One communications tool.
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Training by Product Family
8x8 Work
Get started using 8x8’s All-in-One communications tool.
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Training by Product Family
8x8 Work
Get started using 8x8’s All-in-One communications tool.
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Upcoming University Webinars
Unlock next-level customer engagement with 8x8
February 6th, 2024 | 8am PT / 11am ET / 4pm GMT
Join our exclusive webinar to explore powerful new features that enhance customer service, boost security, and automate key processes.
What You'll Learn:
- Simplify Secure Payments: Accept payments across voice, SMS, and email channels - all while descoping the card data environment from PCI DSS.
- Enhance Customer Experience: Use AI-powered voice recognition for instant call routing.
- Automate Key Processes: Boost agent productivity with knowledge base shortcuts and proactive alerts.
Ask the Experts: Transform Customer Experience with 8x8 Work Analytics
February 19th, 2024 | 8am PT / 11am ET / 4pm GMT
We’re excited to invite you to our upcoming webinar, where our experts will demonstrate how 8x8 Work Analytics empowers you to make data-driven decisions that enhance customer experiences and improve operational efficiency.
What You’ll Learn:
- Gain insights into business and user-level call metrics to drive better customer interactions.
- Effectively manage remote teams while maintaining exceptional service quality.
- Detect and resolve call quality issues before they impact your customers.
- Automate report scheduling for seamless performance tracking.
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Share your 8x8 story
Share your 8x8 story
Share your 8x8 story
Share your 8x8 story
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