8x8 Work
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8x8 University
8x8 University
Learn how to use the 8x8 products and latest features, streamline deployments and maximize agent efficiency with our comprehensive suite of free and paid training.
Training by Product Family
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Training by Product Family
8x8 Work
Get started using 8x8’s All-in-One communications tool.
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Training by Product Family
8x8 Work
Get started using 8x8’s All-in-One communications tool.
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Training by Product Family
8x8 Work
Get started using 8x8’s All-in-One communications tool.
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Upcoming University Webinars
8x8 Training & Services: Maximixing ROI
February 14, 2024 | 8am PT / 11am ET / 4pm BST
Join our Training and Professional Services experts as they delve into proven strategies to get the most out of our products, empowering you to maximize returns on your investment. You will learn how to:
- Unlock Hidden Value: Discover how to improve business outcomes with tailored solutions, best practices, and a single point of contact with Service Management.
- Optimize Performance: Learn proven techniques to enhance your team's performance and uncover hidden features and functionalities of our products through targeted training.
- Take advantage of Best Practices: Gain exclusive insights into industry best practices and success stories from businesses that have successfully leveraged additional services and training to achieve ROI.
8x8 University: Conversational AI: Optimize self-service experiences
February 21, 2024 | 8am PT / 11am ET / 4pm BST
Join our team of experts from the 8x8 University to learn about 8x8 Intelligent Customer Assistant (ICA). This powerful, user-friendly conversational AI solution enables businesses to create simple to complex self-service experiences across all channels. You can delight customers with easy, personalized self-service experiences.
Through expert discussion & live demonstrations, you’ll learn about:
- How conversational AI delivers fast, personalized self-service that appeals to changing preferences around self-service
- A look at how graphical scripting tools help non-technical CC leaders deploy and manage experiences without IT involvement
- How consolidating information and data from multiple sources into a unified workspace helps leaders manage their teams more effectively
- Personalized workspaces that adapt based on recognized patterns and shifting priorities create more efficiencies and provide focus
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
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Share your 8x8 story
Share your 8x8 story
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