Skip to main content

Voice APIs for Businesses

8x8 makes it easy to keep personal information private while improving traditional communication experiences.

Man smiling with headphones on while holding a phone
Man smiling with headphones on while holding a phone

Protect customer privacy with Voice APIs

Whether you’re a property manager who needs to contact renters privately, a ride-hailing app, or arranging a homestay for a stranger, keeping your personal information private is a must. It’s also required by law in a number of countries.

Protect customer privacy with Voice APIs

Whether you’re a property manager who needs to contact renters privately, a ride-hailing app, or arranging a homestay for a stranger, keeping your personal information private is a must. It’s also required by law in a number of countries.

Protect customer privacy with Voice APIs

Whether you’re a property manager who needs to contact renters privately, a ride-hailing app, or arranging a homestay for a stranger, keeping your personal information private is a must. It’s also required by law in a number of countries.

Protect customer privacy with Voice APIs

Whether you’re a property manager who needs to contact renters privately, a ride-hailing app, or arranging a homestay for a stranger, keeping your personal information private is a must. It’s also required by law in a number of countries.

Enable secured customer conversations

Make phone calls with complete anonymity

With increasing privacy regulations and laws, it’s more important than ever to keep private information private. 8x8’s Call Masking feature keeps you in control of your information.

  • Connect your users while maintaining their privacy
  • Provide an added layer of security
  • Build custom logic to support your needs
  • Use local numbers to connect your users
Workflow showing the process of masking numbers using the 8x8 voice platform

Send notifications as voice calls to improve delivery rates

Turn your text into a voice call to improve the odds that passwords, notifications, alerts, and other sensitive data will be received.

  • No call length limit
  • Choice of voices and pre-recordings
  • Reach landlines, improving answer rates

ebook-sm20-mstm-8.07-full-d-515264036.png

Keep customers in your app to make calls

Personalize the experience for your users by enabling in-app calls over VOIP.

  • Built-in phone number masking
  • Embed directly into your app code
  • Provide names and pictures instead of area codes
  • Easier to provide recordings (when needed)
  • Use data instead of consuming customers’ mobile minutes

5_Ways_a_Team_Messaging_App_Improves_Collaboration.jpg

Enable secured customer conversations

Make phone calls with complete anonymity

With increasing privacy regulations and laws, it’s more important than ever to keep private information private. 8x8’s Call Masking feature keeps you in control of your information.

  • Connect your users while maintaining their privacy
  • Provide an added layer of security
  • Build custom logic to support your needs
  • Use local numbers to connect your users
Workflow showing the process of masking numbers using the 8x8 voice platform

Send notifications as voice calls to improve delivery rates

Turn your text into a voice call to improve the odds that passwords, notifications, alerts, and other sensitive data will be received.

  • No call length limit
  • Choice of voices and pre-recordings
  • Reach landlines, improving answer rates

ebook-sm20-mstm-8.07-full-d-515264036.png

Keep customers in your app to make calls

Personalize the experience for your users by enabling in-app calls over VOIP.

  • Built-in phone number masking
  • Embed directly into your app code
  • Provide names and pictures instead of area codes
  • Easier to provide recordings (when needed)
  • Use data instead of consuming customers’ mobile minutes

5_Ways_a_Team_Messaging_App_Improves_Collaboration.jpg

Enable secured customer conversations

Make phone calls with complete anonymity

With increasing privacy regulations and laws, it’s more important than ever to keep private information private. 8x8’s Call Masking feature keeps you in control of your information.

  • Connect your users while maintaining their privacy
  • Provide an added layer of security
  • Build custom logic to support your needs
  • Use local numbers to connect your users
Workflow showing the process of masking numbers using the 8x8 voice platform

Send notifications as voice calls to improve delivery rates

Turn your text into a voice call to improve the odds that passwords, notifications, alerts, and other sensitive data will be received.

  • No call length limit
  • Choice of voices and pre-recordings
  • Reach landlines, improving answer rates

ebook-sm20-mstm-8.07-full-d-515264036.png

Keep customers in your app to make calls

Personalize the experience for your users by enabling in-app calls over VOIP.

  • Built-in phone number masking
  • Embed directly into your app code
  • Provide names and pictures instead of area codes
  • Easier to provide recordings (when needed)
  • Use data instead of consuming customers’ mobile minutes

5_Ways_a_Team_Messaging_App_Improves_Collaboration.jpg

Enable secured customer conversations

Make phone calls with complete anonymity

With increasing privacy regulations and laws, it’s more important than ever to keep private information private. 8x8’s Call Masking feature keeps you in control of your information.

  • Connect your users while maintaining their privacy
  • Provide an added layer of security
  • Build custom logic to support your needs
  • Use local numbers to connect your users
Workflow showing the process of masking numbers using the 8x8 voice platform

Send notifications as voice calls to improve delivery rates

Turn your text into a voice call to improve the odds that passwords, notifications, alerts, and other sensitive data will be received.

  • No call length limit
  • Choice of voices and pre-recordings
  • Reach landlines, improving answer rates

ebook-sm20-mstm-8.07-full-d-515264036.png

Keep customers in your app to make calls

Personalize the experience for your users by enabling in-app calls over VOIP.

  • Built-in phone number masking
  • Embed directly into your app code
  • Provide names and pictures instead of area codes
  • Easier to provide recordings (when needed)
  • Use data instead of consuming customers’ mobile minutes

5_Ways_a_Team_Messaging_App_Improves_Collaboration.jpg

8x8 Voice APIs: Private, simple and secure

Our Voice API and SDK solution lets you deliver important information efficiently, giving customers what they need without all the back and forth of emails or service reps.

8x8 Voice APIs: Private, simple and secure

Our Voice API and SDK solution lets you deliver important information efficiently, giving customers what they need without all the back and forth of emails or service reps.

8x8 Voice APIs: Private, simple and secure

Our Voice API and SDK solution lets you deliver important information efficiently, giving customers what they need without all the back and forth of emails or service reps.

8x8 Voice APIs: Private, simple and secure

Our Voice API and SDK solution lets you deliver important information efficiently, giving customers what they need without all the back and forth of emails or service reps.

Interactive voice response

Our text to speech solution provides the best customer experience by adding multi-level IVR menus to your call flow.

Local languages

Localize your voice calls with our text to speech platform, available in 45 local languages.

Logs and reports

Easily access your call reports through the customer portal.

Virtual phone numbers

Voice-enabled virtual phone numbers allow your customers to call you bridge calls and connect participants

Numbers pool management

Use convenient API methods to manage and configure your pool of virtual phone numbers

Call handles

Programmatically connect callers, play TTS or sound files, or capture Dual Tone Multi-Frequency inputs

Interactive voice response

Our text to speech solution provides the best customer experience by adding multi-level IVR menus to your call flow.

Local languages

Localize your voice calls with our text to speech platform, available in 45 local languages.

Logs and reports

Easily access your call reports through the customer portal.

Virtual phone numbers

Voice-enabled virtual phone numbers allow your customers to call you bridge calls and connect participants

Numbers pool management

Use convenient API methods to manage and configure your pool of virtual phone numbers

Call handles

Programmatically connect callers, play TTS or sound files, or capture Dual Tone Multi-Frequency inputs

Interactive voice response

Our text to speech solution provides the best customer experience by adding multi-level IVR menus to your call flow.

Local languages

Localize your voice calls with our text to speech platform, available in 45 local languages.

Logs and reports

Easily access your call reports through the customer portal.

Virtual phone numbers

Voice-enabled virtual phone numbers allow your customers to call you bridge calls and connect participants

Numbers pool management

Use convenient API methods to manage and configure your pool of virtual phone numbers

Call handles

Programmatically connect callers, play TTS or sound files, or capture Dual Tone Multi-Frequency inputs

Interactive voice response

Our text to speech solution provides the best customer experience by adding multi-level IVR menus to your call flow.

Local languages

Localize your voice calls with our text to speech platform, available in 45 local languages.

Logs and reports

Easily access your call reports through the customer portal.

Virtual phone numbers

Voice-enabled virtual phone numbers allow your customers to call you bridge calls and connect participants

Numbers pool management

Use convenient API methods to manage and configure your pool of virtual phone numbers

Call handles

Programmatically connect callers, play TTS or sound files, or capture Dual Tone Multi-Frequency inputs

Learn more about our voice solutions

Reimagine customer engagements with voice solutions

Add voice calling to your mobile apps and website

Should you offer in-app voice functions?

8x8 investigates the rise and advantages of voice communications

Text-to-speech optimizes interactions

Automate service interactions and expedite the outreach of promotional material

Learn more about our voice solutions

Reimagine customer engagements with voice solutions

Add voice calling to your mobile apps and website

Should you offer in-app voice functions?

8x8 investigates the rise and advantages of voice communications

Text-to-speech optimizes interactions

Automate service interactions and expedite the outreach of promotional material

Learn more about our voice solutions

Reimagine customer engagements with voice solutions

Add voice calling to your mobile apps and website

Should you offer in-app voice functions?

8x8 investigates the rise and advantages of voice communications

Text-to-speech optimizes interactions

Automate service interactions and expedite the outreach of promotional material

Learn more about our voice solutions

Reimagine customer engagements with voice solutions

Add voice calling to your mobile apps and website

Should you offer in-app voice functions?

8x8 investigates the rise and advantages of voice communications

Text-to-speech optimizes interactions

Automate service interactions and expedite the outreach of promotional material

Create a free account

See it in action. Create an account with 8x8 Connect – an all-in-one business communication platform used by knowledge-driven businesses to manage omni-channel campaigns, send text or voice messages, and get real-time reports and analytics.

sq-alexandru-acea-TMkrN9QZERw-unsplash.png
sq-alexandru-acea-TMkrN9QZERw-unsplash.png

Explore other 8x8 APIs for a complete customer engagement strategy

Explore other 8x8 APIs for a complete customer engagement strategy

Explore other 8x8 APIs for a complete customer engagement strategy

Explore other 8x8 APIs for a complete customer engagement strategy

SMSAPI_icon_(1).svg

SMS

Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.

ChatAPI_icon.svg

Messaging Apps

Reach wider audiences by sending richer messages and content to users of all major messaging apps including WhatsApp Business, LINE, Zalo and Viber

VoiceAPI_icon.svg

Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction lets you be there, even when you can’t

SMSAPI_icon_(1).svg

SMS

Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.

ChatAPI_icon.svg

Messaging Apps

Reach wider audiences by sending richer messages and content to users of all major messaging apps including WhatsApp Business, LINE, Zalo and Viber

VoiceAPI_icon.svg

Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction lets you be there, even when you can’t

SMSAPI_icon_(1).svg

SMS

Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.

ChatAPI_icon.svg

Messaging Apps

Reach wider audiences by sending richer messages and content to users of all major messaging apps including WhatsApp Business, LINE, Zalo and Viber

VoiceAPI_icon.svg

Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction lets you be there, even when you can’t

SMSAPI_icon_(1).svg

SMS

Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.

ChatAPI_icon.svg

Messaging Apps

Reach wider audiences by sending richer messages and content to users of all major messaging apps including WhatsApp Business, LINE, Zalo and Viber

VoiceAPI_icon.svg

Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction lets you be there, even when you can’t

common.integrationAndApiS

Jitsi as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

common.videoConferencing

8x8 Connect

8x8 Connect is an all-in-one business communication platform which is used by knowledge-driven business to manage omni channel campaigns, send text or voice messages, and get real-time reports and analytics

common.integrationAndApiS

Jitsi as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

common.videoConferencing

8x8 Connect

8x8 Connect is an all-in-one business communication platform which is used by knowledge-driven business to manage omni channel campaigns, send text or voice messages, and get real-time reports and analytics

common.integrationAndApiS

Jitsi as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

common.videoConferencing

8x8 Connect

8x8 Connect is an all-in-one business communication platform which is used by knowledge-driven business to manage omni channel campaigns, send text or voice messages, and get real-time reports and analytics

common.integrationAndApiS

Jitsi as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

common.videoConferencing

8x8 Connect

8x8 Connect is an all-in-one business communication platform which is used by knowledge-driven business to manage omni channel campaigns, send text or voice messages, and get real-time reports and analytics

Request a Quote

Contact Us

Any sales or general enquiries?

Complete the form on the left or email

cpaas-sales@8x8.com


Need product help?