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Give your customers the gift of privacy

Introducing call masking. For those businesses that know an ounce of prevention is worth a pound of cure.

xl-bnr-contact-center-woman-755506.png

Give your customers the gift of privacy

Introducing call masking. For those businesses that know an ounce of prevention is worth a pound of cure.

xl-bnr-contact-center-woman-755506.png

Give your customers the gift of privacy

Introducing call masking. For those businesses that know an ounce of prevention is worth a pound of cure.

xl-bnr-contact-center-woman-755506.png

Give your customers the gift of privacy

Introducing call masking. For those businesses that know an ounce of prevention is worth a pound of cure.

What is call masking?

Call masking, also known as number masking, is a solution which keeps your customers' identities safe. It prioritizes privacy by enabling voice communication between two unknown parties within an application without exposing their real phone numbers.

Ride sharing services are a growing method of commercial transport. When a driver and rider need to communicate, call masking keeps this app to app communication safe. The call masking API will transform the user’s phone number into a company owned virtual phone number. This virtual number is then presented to the other user keeping driver and rider’s personal information safe and secure. Call Masking prevents off platform communication, reducing the risk of fraud, or revenue leak. Many industries like, Healthcare, Delivery Services and Online Marketplaces benefit from the safe, secure and reliable communication Call Masking provides.
Ride sharing services are a growing method of commercial transport. When a driver and rider need to communicate, call masking keeps this app to app communication safe. The call masking API will transform the user’s phone number into a company owned virtual phone number. This virtual number is then presented to the other user keeping driver and rider’s personal information safe and secure. Call Masking prevents off platform communication, reducing the risk of fraud, or revenue leak. Many industries like, Healthcare, Delivery Services and Online Marketplaces benefit from the safe, secure and reliable communication Call Masking provides.

Call masking helps fast growing companies meet consumers’ expectations of:

Call masking helps fast growing companies meet consumers’ expectations of:

Call masking helps fast growing companies meet consumers’ expectations of:

Call masking helps fast growing companies meet consumers’ expectations of:

Privacy

With great power comes great responsibility. Respect your users privacy by keeping their phone numbers, and personal identity secure.

Service standards

The digital world still demands service excellence. Show users you care by removing the hassle of making calls outside of your application or platform.

Efficiency requirements

These days, everyone’s busy. So, why not let your customers connect directly with who they need to, without the detour of an operator?

Privacy

Service standards

With great power comes great responsibility. Respect your users privacy by keeping their phone numbers, and personal identity secure.

The digital world still demands service excellence. Show users you care by removing the hassle of making calls outside of your application or platform.

Efficiency requirements

These days, everyone’s busy. So, why not let your customers connect directly with who they need to, without the detour of an operator?

Privacy

Service standards

Efficiency requirements

With great power comes great responsibility. Respect your users privacy by keeping their phone numbers, and personal identity secure.

The digital world still demands service excellence. Show users you care by removing the hassle of making calls outside of your application or platform.

These days, everyone’s busy. So, why not let your customers connect directly with who they need to, without the detour of an operator?

Privacy

Service standards

Efficiency requirements

With great power comes great responsibility. Respect your users privacy by keeping their phone numbers, and personal identity secure.

The digital world still demands service excellence. Show users you care by removing the hassle of making calls outside of your application or platform.

These days, everyone’s busy. So, why not let your customers connect directly with who they need to, without the detour of an operator?

How does it work?

Once a call is initiated, 8x8’s call masking technology masks the numbers to guarantee privacy.

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xl-bnr-man-on-call-park-012020.png

To be successful, be proactive

Smart businesses solve problems, smarter businesses prevent them by reducing the risk of off-platform transactions and revenue loss.

A group of 4 in a meeting
A group of 4 in a meeting

Begin with the end user in mind

The 8x8 Connect platform provides call masking, voice messaging, and app-to-app calling features all in one platform.

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developers-848823-4x3.png

Learn more

Customer privacy has jumped to the top of boardroom agendas

Protecting customer privacy is now a necessity

Small expenses can sink a ship

Find out about the state of play on customer privacy laws across Southeast Asia.

A breach in customer privacy can lead to drastic consequences for your business.

Every little bit counts. Streamline the expenses between parties under one budget with minute-based fees.

Customer privacy has jumped to the top of boardroom agendas

Protecting customer privacy is now a necessity

Find out about the state of play on customer privacy laws across Southeast Asia.

A breach in customer privacy can lead to drastic consequences for your business.

Small expenses can sink a ship

Every little bit counts. Streamline the expenses between parties under one budget with minute-based fees.

Customer privacy has jumped to the top of boardroom agendas

Find out about the state of play on customer privacy laws across Southeast Asia.

Protecting customer privacy is now a necessity

A breach in customer privacy can lead to drastic consequences for your business.

Small expenses can sink a ship

Every little bit counts. Streamline the expenses between parties under one budget with minute-based fees.

You’re in good company – common call masking use cases

Ride sharing

Delivery services

Healthcare

Marketplaces

Anonymous communication between riders and drivers ensures safe travel

Make it possible for customers and couriers to discuss delivery concerns directly

Keeps personal information during sensitive health related discussions secured

Connect buyers and sellers and allow them to discuss sales privately and securely

Ride sharing

Delivery services

Anonymous communication between riders and drivers ensures safe travel

Make it possible for customers and couriers to discuss delivery concerns directly

Healthcare

Marketplaces

Keeps personal information during sensitive health related discussions secured

Connect buyers and sellers and allow them to discuss sales privately and securely

Ride sharing

Anonymous communication between riders and drivers ensures safe travel

Delivery services

Make it possible for customers and couriers to discuss delivery concerns directly

Healthcare

Keeps personal information during sensitive health related discussions secured

Marketplaces

Connect buyers and sellers and allow them to discuss sales privately and securely

Explore other voice features

Voice solutions overview

App-to-app calling

Voice messaging

Ensure privacy with Call Masking, or give your applications a voice with interactive app to app calls, text-to-speech (TTS) phone calls.

Personalize the experience for your users by enabling in-app calls over VOIP without having to leave your application or platform.

Turn your text into a voice call to improve the odds that passwords, notifications, alerts, and other sensitive data will be received.

Voice solutions overview

App-to-app calling

Ensure privacy with Call Masking, or give your applications a voice with interactive app to app calls, text-to-speech (TTS) phone calls.

Personalize the experience for your users by enabling in-app calls over VOIP without having to leave your application or platform.

Voice messaging

Turn your text into a voice call to improve the odds that passwords, notifications, alerts, and other sensitive data will be received.

Voice solutions overview

Ensure privacy with Call Masking, or give your applications a voice with interactive app to app calls, text-to-speech (TTS) phone calls.

App-to-app calling

Personalize the experience for your users by enabling in-app calls over VOIP without having to leave your application or platform.

Voice messaging

Turn your text into a voice call to improve the odds that passwords, notifications, alerts, and other sensitive data will be received.

Request a Quote

Contact Us

Any sales or general enquiries?

Complete the form on the left or email

cpaas-sales@8x8.com


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