xl-bnr-phone-on-city-street-052020-flip.jpg

The key to scalability? Inclusiveness.

Introducing voice messaging. Reach your end users regardless of language differences, disabilities, or literacy levels.

xl-bnr-phone-on-city-street-052020-flip.jpg

The key to scalability? Inclusiveness.

Introducing voice messaging. Reach your end users regardless of language differences, disabilities, or literacy levels.

xl-bnr-phone-on-city-street-052020-flip.jpg

The key to scalability? Inclusiveness.

Introducing voice messaging. Reach your end users regardless of language differences, disabilities, or literacy levels.

xl-bnr-phone-on-city-street-052020-flip.jpg

The key to scalability? Inclusiveness.

Introducing voice messaging. Reach your end users regardless of language differences, disabilities, or literacy levels.

What is voice messaging?

Voice messaging uses text-to-speech technology to deliver text notifications as voice calls. It allows businesses to ensure that passwords, notifications, and alerts can be received by those who may be visually impaired, or have reading difficulties.

What is voice messaging?

Voice messaging uses text-to-speech technology to deliver text notifications as voice calls. It allows businesses to ensure that passwords, notifications, and alerts can be received by those who may be visually impaired, or have reading difficulties.

What is voice messaging?

Voice messaging uses text-to-speech technology to deliver text notifications as voice calls. It allows businesses to ensure that passwords, notifications, and alerts can be received by those who may be visually impaired, or have reading difficulties.

What is voice messaging?

Voice messaging uses text-to-speech technology to deliver text notifications as voice calls. It allows businesses to ensure that passwords, notifications, and alerts can be received by those who may be visually impaired, or have reading difficulties.

Voice messaging makes it possible for businesses to achieve:

Secure communications

High delivery rates

Inclusiveness

Put your users’ privacy first. With voice messaging businesses can deliver sensitive data including authentications and one-time passwords securely.

Most channels today rely on the Internet but voice messages can be heard via landlines giving improved answer rates, even when customers have no internet access.

With voice, businesses can reach people with reading disabilities or visual impairments. There’s also the option to localize your voice messages in over 80 different languages.

Secure communications

High delivery rates

Put your users’ privacy first. With voice messaging businesses can deliver sensitive data including authentications and one-time passwords securely.

Most channels today rely on the Internet but voice messages can be heard via landlines giving improved answer rates, even when customers have no internet access.

Inclusiveness

With voice, businesses can reach people with reading disabilities or visual impairments. There’s also the option to localize your voice messages in over 80 different languages.

Secure communications

Put your users’ privacy first. With voice messaging businesses can deliver sensitive data including authentications and one-time passwords securely.

High delivery rates

Most channels today rely on the Internet but voice messages can be heard via landlines giving improved answer rates, even when customers have no internet access.

Inclusiveness

With voice, businesses can reach people with reading disabilities or visual impairments. There’s also the option to localize your voice messages in over 80 different languages.

What’s your backup plan?

Expand the reach of your marketing communications and improve the odds that time-sensitive information, reservation confirmations, and last minute offers are received.

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marketing-plan-825447-4x3.jpg

Begin with the end user in mind

The 8x8 Connect platform provides call masking, voice messaging, and app-to-app calling features all-in-one.

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call-masking-755506-4x3.png

Leave no one behind

Diversify your communication channels to enhance security, and gather valuable insights from all customers on their product satisfaction levels.

A smiling old couple taking a selfie
A smiling old couple taking a selfie

Dual-tone multi-frequency (DTMF) capture

Finally, there’s an easier and faster way to conduct surveys, acknowledge reservations, and confirm bookings.

8x8 offers the option of a Single VM API, or Bulk VM API, to cater to different business needs. Single VM API is ideal for personalized messages such as end of call surveys, whereas Bulk VM API caters to marketing campaigns with larger user bases.

An image of Dual-tone multi-frequency (DTMF) capture
An image of Dual-tone multi-frequency (DTMF) capture

Boost customer service efficiency with Playfile

To reduce the workload of your customer service agents, your customers can select from a range of FAQ’s during the call and hear your pre-recorded audio to get the information they need.

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selections-on-keypad-79031-4x3.png

Who doesn’t want to reach more customers with less effort?

It’s time to rethink the role of voice in a digital world. 8x8’s convenient, plug-and-play voice messaging APIs does all the heavy lifting for you.

Voice messaging features include:

  • Single or Bulk API modes
  • Over 80 local languages available
  • Call status API
  • Dedicated local numbers
  • Billing per successful call
  • Analytics on calls delivery/success rate and duration

Man-WFH-052020-4x3.png

Who doesn’t want to reach more customers with less effort?

It’s time to rethink the role of voice in a digital world. 8x8’s convenient, plug-and-play voice messaging APIs does all the heavy lifting for you.

Voice messaging features include:

  • Single or Bulk API modes
  • Over 80 local languages available
  • Call status API
  • Dedicated local numbers
  • Billing per successful call
  • Analytics on calls delivery/success rate and duration

Man-WFH-052020-4x3.png

Who doesn’t want to reach more customers with less effort?

It’s time to rethink the role of voice in a digital world. 8x8’s convenient, plug-and-play voice messaging APIs does all the heavy lifting for you.

Voice messaging features include:

  • Single or Bulk API modes
  • Over 80 local languages available
  • Call status API
  • Dedicated local numbers
  • Billing per successful call
  • Analytics on calls delivery/success rate and duration

Man-WFH-052020-4x3.png

Who doesn’t want to reach more customers with less effort?

It’s time to rethink the role of voice in a digital world. 8x8’s convenient, plug-and-play voice messaging APIs does all the heavy lifting for you.

Voice messaging features include:

  • Single or Bulk API modes
  • Over 80 local languages available
  • Call status API
  • Dedicated local numbers
  • Billing per successful call
  • Analytics on calls delivery/success rate and duration

Man-WFH-052020-4x3.png

Now more than ever, your voice matters

Level up on CX

See everything at a glance

Deliver more meaningful messages

Pre-program everything ahead of time

Multi-level interactive voice response (IVR) menus offer personalization for improved experiences.

Easily review voice message reports and call status through the customer portal.

Avoid character limitations with high message limits, and achieve clarity by affirming a friendly tone.

Simplify your workflow with programmatic APIs that automate bulk and individual messaging.

Level up on CX

See everything at a glance

Multi-level interactive voice response (IVR) menus offer personalization for improved experiences.

Easily review voice message reports and call status through the customer portal.

Deliver more meaningful messages

Pre-program everything ahead of time

Avoid character limitations with high message limits, and achieve clarity by affirming a friendly tone.

Simplify your workflow with programmatic APIs that automate bulk and individual messaging.

Level up on CX

Multi-level interactive voice response (IVR) menus offer personalization for improved experiences.

See everything at a glance

Easily review voice message reports and call status through the customer portal.

Deliver more meaningful messages

Avoid character limitations with high message limits, and achieve clarity by affirming a friendly tone.

Pre-program everything ahead of time

Simplify your workflow with programmatic APIs that automate bulk and individual messaging.

Explore other voice features

Voice overview

Call masking

App-to-app calling

Ensure privacy with Call Masking, or give your applications a voice with interactive app to app calls, text-to-speech (TTS) phone calls.

With increasing regulations and laws, it’s more important than ever to keep private information private. 8x8’s Call Masking feature keeps you in control.

Personalize the experience for your users by enabling in-app calls over VOIP so your customers don’t have to leave your application or platform.

Voice overview

Call masking

Ensure privacy with Call Masking, or give your applications a voice with interactive app to app calls, text-to-speech (TTS) phone calls.

With increasing regulations and laws, it’s more important than ever to keep private information private. 8x8’s Call Masking feature keeps you in control.

App-to-app calling

Personalize the experience for your users by enabling in-app calls over VOIP so your customers don’t have to leave your application or platform.

Voice overview

Ensure privacy with Call Masking, or give your applications a voice with interactive app to app calls, text-to-speech (TTS) phone calls.

Call masking

With increasing regulations and laws, it’s more important than ever to keep private information private. 8x8’s Call Masking feature keeps you in control.

App-to-app calling

Personalize the experience for your users by enabling in-app calls over VOIP so your customers don’t have to leave your application or platform.

Request a Quote

Contact Us

Any sales or general enquiries?

Complete the form on the left or email

cpaas-sales@8x8.com


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