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Role-Based Access Controls

Administrators can easily set permissions and access to sites and information by employees.

Key benefits

  • Assign each user a role according to their job function to give them the resources they need to be effective in their job.
  • Reduce intentional and accidental access of restricted customer information including PII (personally identifiable information).
  • Create custom roles easily with a couple of clicks with and control access to call recordings, video meetings, billing, analytics, and more.
  • Manage multiple sites separately from one administrative platform, either on desktop or mobile, while keeping the overall system secure.
  • Assign each user a role according to their job function to give them the resources they need to be effective in their job.
  • Reduce intentional and accidental access of restricted customer information including PII (personally identifiable information).
  • Create custom roles easily with a couple of clicks with and control access to call recordings, video meetings, billing, analytics, and more.
  • Manage multiple sites separately from one administrative platform, either on desktop or mobile, while keeping the overall system secure.

Role-Based Account Control Features

Quickly Provision

have options to use pre-defined, system created roles or create custom roles for their specific needs. Those roles can be cloned to make the provisioning of new administrators easy. Easily assign roles to admins as administration teams grow and roles and responsibilities change.

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8x8_office_22555_web.jpg

More Security

Segment roles by location, responsibility and administrative function to ensure admins only have access to data that pertains to their role. This segmentation reduces risk to internal and external security threats and helps meet compliance and security requirements that mandate specific data access procedures.

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8x8_office_24112_web.jpg

Better Control

Administrators have the ability to create roles with rules and permissions according to specific functions like call recordings, billing, analytics, and video meetings. By providing granular access to subsets of the system, company administrators have more control over how to segment admin users and define their roles and responsibilities.

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8x8_office_16219_web.jpg

More Visibility

Manage the administration of all sites and locations in one place. Create admin users for multiple sites in one administrative platform and allow them to proactively monitor and optimize performance from any location. Get visibility into the entire administrative environment without using multiple systems. Administration has never been easier, with one place to create roles, users, sites and assign permissions.

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8x8_office_43064_web.jpg

Other related features

Unlimited Calling, SMS & Fax

Caller ID, Blocking, & Do Not Disturb

3-Way Calling

Ring Groups

Tap into cloud-based calling to cut costs and give your employees more tools to collaborate with colleagues and support customers.

Caller ID and blocking services give you added productivity and privacy from incoming and outgoing calls

Join together two additional parties to a call for simple audio collaboration.

Distribute incoming calls among employees with ring groups to serve customers faster.

Unlimited Calling, SMS & Fax

Caller ID, Blocking, & Do Not Disturb

Tap into cloud-based calling to cut costs and give your employees more tools to collaborate with colleagues and support customers.

Caller ID and blocking services give you added productivity and privacy from incoming and outgoing calls

3-Way Calling

Ring Groups

Join together two additional parties to a call for simple audio collaboration.

Distribute incoming calls among employees with ring groups to serve customers faster.

Unlimited Calling, SMS & Fax

Tap into cloud-based calling to cut costs and give your employees more tools to collaborate with colleagues and support customers.

Caller ID, Blocking, & Do Not Disturb

Caller ID and blocking services give you added productivity and privacy from incoming and outgoing calls

3-Way Calling

Join together two additional parties to a call for simple audio collaboration.

Ring Groups

Distribute incoming calls among employees with ring groups to serve customers faster.

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