PHASE 1

Soft Launch

8x8 launch in a small target group before going company wide with your deployment.

PHASE 2

Solution Design

At 8x8, we offer top-notch prescriptive consulting for a data-driven bespoke deployment solution aligned to your organization’s unique needs.

PHASE 3

System Configuration

The system is put into place for the launch, including implementing and configuring system objects, installing any hardware (including desk phones,) and finalizing things like call-flow audio recordings.

PHASE 4

Training, Testing, and Sign-off.

Offered both as a remote or onsite bespoke event and as a subscription that provides continued education, reinforces best practices, refreshes existing skills, and allows you to mitigate risks of resource turnover. 8x8 offers four different training paths to accommodate preferences, ranging from free spot-learning through lab-intensive hands-on deep dives

PHASE 5

Go Live

8x8 goes live within your organization. Our team is by your side to ensure a seamless transition.

PHASE 6

Deployment Support

After 8x8 goes live, our team is on call for up to five days to help manage any requests, answer questions, and support team members.

PHASE 7

Ongoing Support

Once everything is fully integrated, your organization will transition to ongoing 8x8 Support for any questions, inquiries, etc.