8x8 Partner Training
Help your customers call, meet, chat, share, and work better with 8x8.
8x8 Partner Training
Help your customers call, meet, chat, share, and work better with 8x8.
8x8 Partner Training
Help your customers call, meet, chat, share, and work better with 8x8.
8x8 Partner Training
Help your customers call, meet, chat, share, and work better with 8x8.
8x8 offers multiple courses focusing on both sales and technical product enablement with accompanying certifications. 8x8’s training curriculum raises partner awareness and adoption of 8x8’s UCaaS and CCaaS solutions, while equipping them with the knowledge and skills to sell, deploy and support 8x8 solutions.
Level 3 Certified Partners make 20% more in annual sales.
Courses are offered free of charge for partners with nominal charges for certification.
8x8 University provides 100+ hours of training video resources for our partners and users.
95% of 8x8's top 100 clients have been with us for at least 5 years.
Level 3 Certified Partners make 20% more in annual sales.
Courses are offered free of charge for partners with nominal charges for certification.
8x8 University provides 100+ hours of training video resources for our partners and users.
95% of 8x8's top 100 clients have been with us for at least 5 years.
Level 3 Certified Partners make 20% more in annual sales.
Courses are offered free of charge for partners with nominal charges for certification.
8x8 University provides 100+ hours of training video resources for our partners and users.
95% of 8x8's top 100 clients have been with us for at least 5 years.
Level 3 Certified Partners make 20% more in annual sales.
Courses are offered free of charge for partners with nominal charges for certification.
8x8 University provides 100+ hours of training video resources for our partners and users.
95% of 8x8's top 100 clients have been with us for at least 5 years.
Equips our Wholesale and VAR partners with the additional knowledge and skills to deploy and support 8x8 solutions.
The 8x8 Open Channel Program includes everything needed for Master Agents, Sub Agents and VARs to thrive.
We develop mutually beneficial relationships with the world's leading companies.
Equips our Wholesale and VAR partners with the additional knowledge and skills to deploy and support 8x8 solutions.
The 8x8 Open Channel Program includes everything needed for Master Agents, Sub Agents and VARs to thrive.
We develop mutually beneficial relationships with the world's leading companies.
Equips our Wholesale and VAR partners with the additional knowledge and skills to deploy and support 8x8 solutions.
The 8x8 Open Channel Program includes everything needed for Master Agents, Sub Agents and VARs to thrive.
We develop mutually beneficial relationships with the world's leading companies.
8x8 Build Certification enables and validates the knowledge and skills to perform the initial setup and configuration of an 8x8 UCaaS or 8x8 Platform solution.
8x8 Support Certification enables and validates the knowledge and skills to provide ongoing product and technical support of an 8x8 solution and resolve common issues and errors.
8x8 Deployment Certification enables and validates the knowledge and skills to architect and design an 8x8 solution.
8x8 offers initial Sales training organized in three paths that build on the knowledge and skills acquired from sales certification with 8x8 Work and Contact Center product training. Sales, UCaaS Sales Engineer, and 8x8 Platform Sales Engineer. Students may select the path that best suits their role, but all of the training paths are available to choose from. Students may take classes from multiple paths.
8x8 Build Certification enables and validates the knowledge and skills to perform the initial setup and configuration of an 8x8 UCaaS or 8x8 Platform solution.
8x8 Support Certification enables and validates the knowledge and skills to provide ongoing product and technical support of an 8x8 solution and resolve common issues and errors.
8x8 Deployment Certification enables and validates the knowledge and skills to architect and design an 8x8 solution.
8x8 offers initial Sales training organized in three paths that build on the knowledge and skills acquired from sales certification with 8x8 Work and Contact Center product training. Sales, UCaaS Sales Engineer, and 8x8 Platform Sales Engineer. Students may select the path that best suits their role, but all of the training paths are available to choose from. Students may take classes from multiple paths.
8x8 Build Certification enables and validates the knowledge and skills to perform the initial setup and configuration of an 8x8 UCaaS or 8x8 Platform solution.
8x8 Support Certification enables and validates the knowledge and skills to provide ongoing product and technical support of an 8x8 solution and resolve common issues and errors.
8x8 Deployment Certification enables and validates the knowledge and skills to architect and design an 8x8 solution.
8x8 offers initial Sales training organized in three paths that build on the knowledge and skills acquired from sales certification with 8x8 Work and Contact Center product training. Sales, UCaaS Sales Engineer, and 8x8 Platform Sales Engineer. Students may select the path that best suits their role, but all of the training paths are available to choose from. Students may take classes from multiple paths.
8x8 Build Certification enables and validates the knowledge and skills to perform the initial setup and configuration of an 8x8 UCaaS or 8x8 Platform solution.
8x8 Support Certification enables and validates the knowledge and skills to provide ongoing product and technical support of an 8x8 solution and resolve common issues and errors.
8x8 Deployment Certification enables and validates the knowledge and skills to architect and design an 8x8 solution.
8x8 offers initial Sales training organized in three paths that build on the knowledge and skills acquired from sales certification with 8x8 Work and Contact Center product training. Sales, UCaaS Sales Engineer, and 8x8 Platform Sales Engineer. Students may select the path that best suits their role, but all of the training paths are available to choose from. Students may take classes from multiple paths.
Whether you’re helping your customers deploy simple voice services or a multi-channel contact center, 8x8 can help. 8x8 partners receive dedicated engineering, deployment and customer support teams, easy-to-use lead generation tools and industry-leading incentives.
Whether you’re helping your customers deploy simple voice services or a multi-channel contact center, 8x8 can help. 8x8 partners receive dedicated engineering, deployment and customer support teams, easy-to-use lead generation tools and industry-leading incentives.
Whether you’re helping your customers deploy simple voice services or a multi-channel contact center, 8x8 can help. 8x8 partners receive dedicated engineering, deployment and customer support teams, easy-to-use lead generation tools and industry-leading incentives.
Whether you’re helping your customers deploy simple voice services or a multi-channel contact center, 8x8 can help. 8x8 partners receive dedicated engineering, deployment and customer support teams, easy-to-use lead generation tools and industry-leading incentives.
The 8x8 Partner Training program is organized into separate paths, or Training Tracks. These allow you to follow the most appropriate course according to your job role, your needs and your partner type. If you’re not sure which is right for you, visit PartnerXchange for more information.
When you register for PartnerXchange you will automatically be registered for an account. You can access your account through PartnerXchange by clicking on the training tab and Training and Certifications sub menu at the top of the pages.
Login into PartnerXchange and select the training tab at the top of the page and then select Training and Certification in the sub menu.This will automatically take you to the home page of your training account.
The Partner Training program involves a combination of instructor-led training or self-paced study. Each time you log into your training account through PartnerXchange, you’ll be able to see what progress you have made, and what you need to do next. If you don’t see any training assigned to you, select Libraries to access available Training Tracks. Instructor-led classes are regularly available and can easily be booked via the online calendar.
As you progress through your Training Tracks, you’ll be assessed for your official 8x8 certifications. Certificates are currently available to Sales (on completion of all sales Instructor-Led Training sessions), UCaaS support, CCaaS support, UCaaS deployment, and CCaaS deployment. For support certification, you’ll be assessed by a 90-minute exam. To gain the deployment certificates, you will need to complete a practical assignment.
If you need help at any time during your studies, or you have questions around how to access the learning materials, you can either contact your 8x8 account manager or email us at training@8x8.com.
As you progress through the training, you’ll see your completed courses checked off in the Workramp learning portal. When you complete a module that features in more than one Training Track, it will be marked as completed in all of them—you don’t have to repeat the module.
As you progress through your Training Tracks, you’ll be assessed for your official 8x8 certifications. Certificates are currently available to Sales (on completion of all sales Instructor-Led Training sessions), UCaaS support, CCaaS support, UCaaS deployment, and CCaaS deployment. For support certification, you’ll be assessed by a 90-minute exam. To gain the deployment certificates, you will need to complete a practical assignment.
Once you’ve attained your official 8x8 certification we will send you a formal certificate, and you’ll be able to add 8x8 certification badges to your LinkedIn profile and email signatures. As an individual, you’ll gain a competitive edge in today’s lucrative UCaaS and CCaaS markets. And as a member of an 8x8 partner organization, you’ll have proof of your competence to share with prospective customers helping with more successful deployments and increased sales and profits.
It’s free!
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