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8x8 and AWS Reimagine Your Communications

Bring your world together with the combined power of an open communications platform and reliable, scalable, global cloud infrastructure.

The 8x8 and AWS Partnership

As an AWS advanced tier ISV partner, 8x8 has satisfied the most rigorous requirements of Amazon’s Well-Architected Framework, and our software has been validated by third-party auditors. AWS has created a platform to make your data and apps as productive as possible. 8x8 has created a platform to make your employees as productive as possible. Learn why AWS and 8x8 are perennial Gartner Magic Quadrant leaders.

Amazon Web Services Advanced Technology Partner banner
Amazon Web Services Advanced Technology Partner banner

About 8x8

The 8x8 Open Communications Platform offers cloud-based voice, video meetings, messaging, contact center, and enterprise integration, plus real-time analytics to improve productivity and customer experience. With 60,000 customers worldwide, 8x8 is the only 10-time Gartner Magic Quadrant leader for Unified Communications as a Service and 7-time leader for Contact Center as a Service.

AWS created a platform for data and applications to be protected, measured, available, and agile keeping your data productive from anywhere and at any time. The 8x8 Open Communications Platform does the same thing for employees. We obsess over helping our customers make their employees productive from anywhere, anytime. 8x8’s patented technology and built-in software intelligence features address common cloud communications challenges such as connectivity issues, audio and video quality problems, and service outages. And with a unified, open technology platform leveraging APIs, we can help you anticipate challenges and invent effective solutions quickly.

We designed our infrastructure using public cloud partners including Amazon Web Services (AWS), incorporating principles of operational excellence, security, reliability, performance efficiency, and cost optimization.

About 8x8

The 8x8 Open Communications Platform offers cloud-based voice, video meetings, messaging, contact center, and enterprise integration, plus real-time analytics to improve productivity and customer experience. With 60,000 customers worldwide, 8x8 is the only 10-time Gartner Magic Quadrant leader for Unified Communications as a Service and 7-time leader for Contact Center as a Service.

AWS created a platform for data and applications to be protected, measured, available, and agile keeping your data productive from anywhere and at any time. The 8x8 Open Communications Platform does the same thing for employees. We obsess over helping our customers make their employees productive from anywhere, anytime. 8x8’s patented technology and built-in software intelligence features address common cloud communications challenges such as connectivity issues, audio and video quality problems, and service outages. And with a unified, open technology platform leveraging APIs, we can help you anticipate challenges and invent effective solutions quickly.

We designed our infrastructure using public cloud partners including Amazon Web Services (AWS), incorporating principles of operational excellence, security, reliability, performance efficiency, and cost optimization.

About 8x8

The 8x8 Open Communications Platform offers cloud-based voice, video meetings, messaging, contact center, and enterprise integration, plus real-time analytics to improve productivity and customer experience. With 60,000 customers worldwide, 8x8 is the only 10-time Gartner Magic Quadrant leader for Unified Communications as a Service and 7-time leader for Contact Center as a Service.

AWS created a platform for data and applications to be protected, measured, available, and agile keeping your data productive from anywhere and at any time. The 8x8 Open Communications Platform does the same thing for employees. We obsess over helping our customers make their employees productive from anywhere, anytime. 8x8’s patented technology and built-in software intelligence features address common cloud communications challenges such as connectivity issues, audio and video quality problems, and service outages. And with a unified, open technology platform leveraging APIs, we can help you anticipate challenges and invent effective solutions quickly.

We designed our infrastructure using public cloud partners including Amazon Web Services (AWS), incorporating principles of operational excellence, security, reliability, performance efficiency, and cost optimization.

About 8x8

The 8x8 Open Communications Platform offers cloud-based voice, video meetings, messaging, contact center, and enterprise integration, plus real-time analytics to improve productivity and customer experience. With 60,000 customers worldwide, 8x8 is the only 10-time Gartner Magic Quadrant leader for Unified Communications as a Service and 7-time leader for Contact Center as a Service.

AWS created a platform for data and applications to be protected, measured, available, and agile keeping your data productive from anywhere and at any time. The 8x8 Open Communications Platform does the same thing for employees. We obsess over helping our customers make their employees productive from anywhere, anytime. 8x8’s patented technology and built-in software intelligence features address common cloud communications challenges such as connectivity issues, audio and video quality problems, and service outages. And with a unified, open technology platform leveraging APIs, we can help you anticipate challenges and invent effective solutions quickly.

We designed our infrastructure using public cloud partners including Amazon Web Services (AWS), incorporating principles of operational excellence, security, reliability, performance efficiency, and cost optimization.

Why does single-platform cloud communications beat individual cloud apps?

A unified platform offers customers more flexibility, cost savings, innovation and other benefits over the a-la-carte approach. A unified cloud platform offers the benefits of a single vendor that go far beyond volume discounts, licensing consolidation, and streamlined tech support.

Visual representation of 8x8's unified communications solution
Visual representation of 8x8's unified communications solution

Capturing analytics across multiple apps like video conferencing, contact center and voice to gain better insights that can improve operations and performance

Transitioning seamlessly between multiple channels - for instance, when users are in a voice call and want to switch to a video meeting, to perhap share a screen, they can do so in a click

Making a new world of data available accross apps, facilitating AI/machine learning

Giving users a unified mobile communications app covering voice, video conferencing, chat, SMS, and fax

Capturing analytics across multiple apps like video conferencing, contact center and voice to gain better insights that can improve operations and performance

Transitioning seamlessly between multiple channels - for instance, when users are in a voice call and want to switch to a video meeting, to perhap share a screen, they can do so in a click

Making a new world of data available accross apps, facilitating AI/machine learning

Giving users a unified mobile communications app covering voice, video conferencing, chat, SMS, and fax

Capturing analytics across multiple apps like video conferencing, contact center and voice to gain better insights that can improve operations and performance

Transitioning seamlessly between multiple channels - for instance, when users are in a voice call and want to switch to a video meeting, to perhap share a screen, they can do so in a click

Making a new world of data available accross apps, facilitating AI/machine learning

Giving users a unified mobile communications app covering voice, video conferencing, chat, SMS, and fax

Capturing analytics across multiple apps like video conferencing, contact center and voice to gain better insights that can improve operations and performance

Transitioning seamlessly between multiple channels - for instance, when users are in a voice call and want to switch to a video meeting, to perhap share a screen, they can do so in a click

Making a new world of data available accross apps, facilitating AI/machine learning

Giving users a unified mobile communications app covering voice, video conferencing, chat, SMS, and fax

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